Website - Help

Even if you can't read Japanese, it is preferable to see the actual Japanese characters than invalid characters, often shown as black boxes. If you are using Microsoft Windows this can be easily fixed by downloading and installing the free Japanese Language pack from Microsoft.

If you can't remember your login or password please use our Lost Password page to recover your login details. Alternatively you can register for a new account by completing our easy and free Registration Form.

In many cases we are not able to respond to your email due to an incorrect email address provided or a problem with your email supplier. If you do not receive a reply e-mail after a week then try using a Yahoo or Hotmail account to contact us.

If you have further questions regarding the website or your login please send us an Webmaster Enquiry and we will get back to you as soon as possible.

Please note, we will not answer order or product enquiries via this email address, for these questions please see the Help for more information.