Auctions

You can starting bidding and winning auctions straight away in 5 quick and easy steps.

1. Register an Account

A registered account is required to bid on the Yahoo Japan Auctions, to register a new account click here.

2. Find the Auction

You can find auctions you are looking for by searching using category, brand, vehicle or keyword search. You can also look at an item directly using the item code:
http://www.nengun.com/auction/item/[item-code]

3. Add funds to your account

To place a bid, we require the value of the bid and shipping method to be pre-deposited into your account on the website. We support International bank deposits and Paypal. Paypal is recommended as it is automatically confirmed and available for immediate bidding.

Please note, bank deposits take around 3-7 business days to clear and be confirmed in our account. Funds can be withdrawn at any time from your account and your current account details can be see under My Account on the website.

4. Place a Bid or Buy It Now

With funds available in your account you can easily place a bid by clicking Place Bid or Buy it Now on the item page. You will be prompted to enter the bid amount, shipping method and any comments. The total amount you will have to pay is automatically calculated including any service fees. Place the bid by clicking 'Place Bid' and the bid is automatically placed on the Yahoo Japan Auctions.

Email notifications are provided throughout the entire process. If you are outbid or win the auction, you are notified via email. You can also track the progress of your bid at any time via the 'History' area on the website and by viewing the item.

5. You Win!

After winning the Auction, you will be notified via email and we automatically create an order in our system. We then process the order by contacting the seller and organizing all of the details including the shipping within Japan to our warehouse. Throughout this process you will be notified via email and you can track the progress via My Orders on the website.

A single service fee is charged for each item won on the Yahoo Japan Auctions, no other fees or charges are applied. The fee is automatically calculated when placing a bid as follows:

• 15% of the winning bid price
• Minimum of 1,500 Yen (~ $15 USD)
• Maximum of 15,000 Yen (~ $150 USD)

The website automatically translates the name and short description of each item to provide easier navigation. These are automatic machine translations and may not always be accurate. We have continuing development in this area and welcome any feedback or correction to translations.

You can view the original Yahoo Japan Auctions website and full description by clicking the link on the item page. We encourage viewing the original page with a number of online translators to be sure before placing a bid. Translation services are also available from:

• Google - https://translate.google.com
• Bing - https://www.bing.com/translator

If you have any concerns please Contact Us with the item details and we'd be happy to help.

Shipping charges are calculated based on the size and weight of the item and include the cost from the seller to our warehouse and international shipping to your address using the selected shipping option. The website has suggested weights per item category and we allow you to amend this weight when placing a bid.

Once the item is won and received from the seller, the final shipping cost is calculated and updated on your order. The difference in shipping charges are automatically credited or debited from your account. If your account does not have sufficient funds we will contact you to organise the details.

Shipping fees can vary considerably between carrier, size, weight and destination. We endeavor to provide the most cost effective shipping costs at all times and will work with you to lower these costs when possible.

Yes, we can consolidate the shipping of multiple items won on the auctions. Please contact us prior to bidding at auctions@nengun.com and we will work with you on the best consolidation options for all of your orders.

We can ship most items, even items of large size using one of many shipping methods we have available, including EMS, DHL, Fedex and Sankyu. However, we cannot ship items that may be deemed dangerous goods for international air transport, that includes:

• Oils and Liquids, such as Engine Oil, Supercharger Oil, Radiator Fluid, etc.
• Batteries, including electronics containing batteries
• Explosives, including devices such as Airbag chargers
• Car Bodies, including half cuts and vehicles
• Food, Animal Products, etc.

Once the item arrives in our warehouse, we will weigh and measure the part and confirm the available shipping options to your address. If the final shipping cost exceeds the original estimate you will be required to pay the difference for your order to be shipped. If you are concerned about shipping arrangements Contact Us and we will confirm the details as soon as possible.

Free shipping means from the seller to an address within Japan; such as to our warehouse in Japan. Free shipping does not mean from free international shipping from Japan to your address.

Once a bid is placed it cannot be canceled in any circumstances. Bids are automatically placed on the Yahoo Japan Auctions and cannot be retracted. Please ensure you review all the bid details before placing your bid.

If you wish to increase your bid, you simply place another bid with the higher amount. However, you will require the additional funds to place your second bid at the current time. The shipping method and address details can be updated at any time before your order is shipped. Please Contact Us as soon as possible should you have any updates required.

"Junk" is a typical phrase used by a Yahoo Japan Auction Seller to indicate the item is unknown to be working, possibly broken or simply in very poor condition. Typically Junk really means Junk! If you have any questions please contact us prior to bidding.

If you have any other questions or concerns you can read our Terms & Conditions or Contact Us for more information.